Privacy Policy

website:https://www.uratebox.com/

This Privacy Policy explains how we collect, use, and protect your personal information when you visit and shop on our website (the “Site”), serving customers in North America and Europe. By using our Site, you agree to the practices described below.


1. Information We Collect

We may collect the following categories of personal information:

  1. Personal Identifiers – Name, billing/shipping address, email address, phone number.
  2. Payment Information – Credit/debit card details, PayPal, or other payment methods (processed securely via third-party payment gateways).
  3. Account Information – Username, password, and purchase history.
  4. Device & Usage Data – IP address, browser type, operating system, and browsing activity.
  5. Marketing Preferences – Newsletter subscriptions, product alerts, and promotional preferences.

2. How We Use Your Information

We process your personal data for purposes including:

  • Order Fulfillment – Processing and delivering your purchases.
  • Customer Service – Responding to inquiries and resolving issues.
  • Personalization – Recommending products based on browsing history.
  • Legal Compliance – Meeting tax, customs, and regulatory obligations.
  • Marketing – Sending promotional emails (only with your consent).

3. Legal Basis for Processing (EU/EEA Customers)

For customers in the European Economic Area, we process personal data based on:

  • Contract Performance – To fulfill your orders.
  • Legal Obligation – To comply with applicable laws.
  • Legitimate Interests – To improve our services and protect against fraud.
  • Consent – For marketing communications.

4. Sharing Your Information

We may share your data with:

  • Payment Processors (e.g., Stripe, PayPal).
  • Shipping & Logistics Providers (e.g., DHL, FedEx).
  • Marketing Service Providers (for email campaigns, only with consent).
  • Legal Authorities (when required by law or in legal disputes).

We do not sell your personal information to third parties.


5. Cookies & Tracking Technologies

We use cookies and similar tools to:

  • Keep you signed in.
  • Remember your cart items.
  • Analyze site performance and user behavior.
  • Deliver targeted advertisements (only where legally permitted).

You can manage cookie preferences via your browser settings or our cookie consent tool.


6. Data Retention

We retain your personal information only for as long as necessary to:

  • Fulfill the purposes described in this policy.
  • Comply with legal obligations.
  • Resolve disputes and enforce agreements.

7. Your Rights

For EU/EEA Customers (GDPR)

You have the right to:

  • Access your personal data.
  • Request corrections or deletions.
  • Withdraw consent for marketing.
  • Request data portability.
  • Object to processing based on legitimate interests.

For California Residents (CCPA)

You have the right to:

  • Know what personal data we collect and how it is used.
  • Request deletion of your data.
  • Opt out of the sale of personal data (we do not sell data).
  • Non-discrimination for exercising your privacy rights.

To exercise your rights, contact us at Contacts@uratebox.com


8. International Data Transfers

We may transfer and store your data outside your home country, including the United States, Canada, and the European Union. We ensure adequate safeguards, such as Standard Contractual Clauses for EU data transfers.


9. Security Measures

We use technical, administrative, and physical safeguards to protect your information, including:

  • SSL encryption for online transactions.
  • Restricted access to personal data.
  • Regular security audits and monitoring.

However, no system is 100% secure, and we cannot guarantee absolute security.


10. Children’s Privacy

Our Site is not intended for children under 16. We do not knowingly collect data from minors. If you believe we have collected information from a child, please contact us for removal.


11. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with the revised “Last Updated” date.


12. Contact Us

If you have questions about this Privacy Policy or your personal data, contact us:

Email: Contacts@uratebox.com
Phone: 317-414-6550